Superior Customer Support
One of the most important considerations in the procuring of telecommunications equipment is customer service. We believe without superior customer service, you will not be completely satisfied with your purchase. Chickasaw prides itself on a commitment to quality customer service and support.
Our customers have access to technical support and assistance 24 hours a day, 7 days a week. We have technical personnel on call to help you with any difficulty you may experience no matter what time of the day or night.
The company’s help desk is available from 8:00 am to 5:00 pm, Monday through Friday, to answer questions you may have regarding programming, usage or management of your telecommunication system. The help desk will also help you with on line diagnostics and coordination of facility requests.
You can reach our help desk at 1-800-358-6480. Trained customer service representatives are available to come to your location for on-site training. This is a service provided with each new system and to any customer with a maintenance agreement or warranty coverage.
Online Service Request Form
Manuals & User’s Guides
These manuals require Adobe Acrobat Reader in order to view or print.
NEC ELECTRA ELITE IPK
SERVING OKLAHOMANS SINCE 1909
If you can talk on it, transmit data over it, or see people on it. We do it.
622 SW 7th Street
Oklahoma City, OK 73109
5115 S. 110th East Ave.
Tulsa, OK 74146
Technical support is available 24/7 with On-Call Technicians.
The Help Desk is available from 8:00 am to 5:00 pm, Monday through Friday. You can reach our help desk at 1-800-358-6480. You can also submit an Online Service Request.